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Reviews for Viridian

Posted On: 1/11/2019

Love the Maintenance staff here!

All the maintenance staff here are so quick to respond, genuine in caring about completing the task and making sure all is well. Kyle, Ray, Patrick and the rest of them are awesome! They work hard to keep this place as clean as possible (which is not an easy task with lazy residents who can't throw their trash away)! They are quick to make improvements, updates, and accommodations as much as possible! I really appreciate living here with such awesome maintenance staff! Thank you!
By: Anonymous     Verified Resident
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Posted On: 11/5/2018

My only complaint would be carpets

Everything about this apartment is great. The only complaint is hat we didn't notice how dirty the carpets really were until we got situated and un-boxed. There's black areas all over and the carpet at the door frames are frayed. I put in a request to have it fixed and they closed that one, so i had to put in another. Now the bedroom areas are fraying and it's frustrating because there are nails underneath. but those are a part of owning an apartment and i noted it in our move in list. the annoying thing is the black/gray areas of the carpet. The poor lighting made them less noticeable until we moved in. :( Other than that it's a great place and everything is nice!
By: Anonymous     Verified Resident
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Posted On: 9/19/2018

Work order incomplete

I raised a request on September 14 that the light of closet is not working. They show me that work has been completed on September 18 but my problem remains the same. Closet light still not working. So what did they do in my apartment????
By: Manindra Kumar     Verified Resident
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Posted On: 7/10/2018

Nathan from Maintenace is the best!

It was after hours, our AC wasn’t working, and at least 95 degrees in our apartment. We called the emergency line and Nathan showed up within 5 minutes. He was extremely thorough, polite, and efficient. He let us know what the issue was and fixed it immediately giving us AC. Thanks Nathan, you’re the MVP!
By: Madeline Doerr     Verified Resident
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Posted On: 1/31/2018

Love it here!

We have now lived here for a month and we just love it! The leasing manager (Chelsea) and her staff are exceptional- always willing to go the extra mile to help resolve something, get back to us quickly with answers to our questions, and are extremely accommodating, friendly, and genuine! The maintenance staff are quick to help and very friendly! Love the parking garage and the fact that we don't have to shovel snow off our truck! Amenities are so close and great to use all hours of the day. No place is perfect; but the staff here try hard to make it a wonderful place to call home! Thank you!!
By: William and Carie Morelock     Verified Resident
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Posted On: 1/30/2018

Great Experience

I have nothing but positive things to say about my experience with Viridian. Through no fault of management, there was an issue with my unit during move in which was brought to my attention before I even noticed and resolved above and beyond my expectations. Since then there have been no problems at all.
By: Ryan Maack     Verified Resident
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Posted On: 1/3/2018

Pipe/faucet leak

I am so impressed and grateful how quickly you all responded to my water issue! Especially the Friday before New Years! The sink was literally completed in a couple hours... including a brand new faucet! I’m not sure if it was Ray and Kyle...or one name Ray Kyle. Please thank them for me!! You are appreciated! Jeanne
By: Jeanne Power     Verified Resident
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Posted On: 7/18/2017

Would Not Recommend

While the facilities of are beautiful, the maintenance and upkeep are atrocious. Shattered glass will be left for weeks, Cars get broken into often on the rooftop guest parking, and the response time for maintenance is unacceptable. The hot tub is CONSTANTLY yellow. The office phone is rarely answered. My husband and I have lived here for two years, long enough to get a good feel, and I would not recommend Viridian to anybody I know. I will say that Parcel Pending is the best thing about this place by far.
By: Leah Tucker     Verified Resident
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Overall Rating

4.5 out of 5 stars

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